Shipping Information

Orders and Shipping

WE DO NOT CANCEL ORDERS ONCE THEY ARE PLACED! 

We ship to the address included in the shipping address at check out. Orders will be processed within 48 hours of payment (often same day) with the exception of orders placed after 2pm EST on Friday's. This does not include Holidays or weekends.

Shopify platform calculates shipping time frame estimates, not Sweet E's Boutique. This estimate DOES NOT include weekends or holidays, it is calculating business days. You can choose your shipping rate and speed at checkout for USPS and UPS.

If there is a holiday and the PO is closed it will be shipped the next business day. Your transit time is variable once the has been dropped off. Sweet E's Children's Boutique does not have control of USPS or UPS transit times once they have possession of your package. If shipping is delayed once they have possession, it is not the fault of Sweet E's Children's Boutique. Your tracking is included in your order status and can see times and dates of transit. 

There is a chance we discover an item(s) that you order is no longer in stock, we are human and technology isn't always faithful. If we discover this issue, we will fulfill the rest of your order and refund you for the items we no longer have in stock. 

-Unfortunately, once a package is shown accepted by the USPS we no longer have any part in the package and can not help replace lost package or offer refund or store credit. The tracking is provided in your purchase history, please contact USPS for any issues with shipping once it's been received by USPS. We highly encourage you purchase ROUTE shipping protection.